logo

Terms & Conditions

By accessing or using our website and services, you agree to the following Terms & Conditions.

1. Acceptance of Terms

By using our website, submitting an enquiry, or booking a travel package, you acknowledge and agree to these Terms & Conditions.

2. Services

Markroute India Holidays provides:

  • Travel packages
  • Holiday planning
  • Tour arrangements
  • Transportation coordination
  • Accommodation assistance
  • Travel-related information and support

3. Booking Confirmation

A booking is considered confirmed only after:

  • Receipt of required payment
  • Written confirmation from our team
  • Availability confirmation from relevant service providers

4. Pricing

All package prices are subject to:

  • Availability
  • Seasonal changes
  • Government taxes
  • Supplier pricing changes

Prices may change without prior notice until a booking is confirmed.

5. Payment Terms

Customers agree to make payments according to the payment schedule communicated during booking. Failure to make payments on time may result in cancellation of services.

6. Cancellation Policy

Cancellation charges may apply depending on:

  • Cancellation date
  • Hotel policies
  • Airline policies
  • Vendor terms

Specific cancellation terms will be communicated during booking confirmation.

7. Travel Documents

Customers are responsible for ensuring they possess:

  • Valid passports
  • Visas
  • Government-issued identification
  • Any required travel permits

Markroute India Holidays shall not be responsible for denied travel due to incomplete documentation.

8. Changes to Itinerary

We reserve the right to modify itineraries, accommodations, transportation, or activities due to:

  • Weather conditions
  • Operational requirements
  • Government regulations
  • Safety concerns
  • Supplier limitations

Reasonable alternatives will be provided whenever possible.

9. Limitation of Liability

Markroute India Holidays acts as a facilitator between travelers and service providers.

We shall not be liable for:

  • Flight delays or cancellations
  • Natural disasters
  • Political disturbances
  • Accidents
  • Loss of baggage
  • Personal injury
  • Actions of third-party service providers

10. Force Majeure

We shall not be responsible for delays, cancellations, or service disruptions caused by events beyond our control, including:

  • Natural disasters
  • Pandemics
  • Government restrictions
  • Strikes
  • Weather-related disruptions

11. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Markroute India Holidays and may not be copied, reproduced, or distributed without written permission.

12. Website Usage

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access
  • Disrupt website operations
  • Submit false information

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Kerala, India.

14. Contact Information

Last Updated: June 2026